Returns & Exchanges

At Mamas & Papas, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused fashion items in their original packaging. Whether you need a different size or changed your mind, our simple process ensures a hassle-free experience for you and your little one.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, have all original tags attached, and are within the 30-day return window from the date of delivery.

• 2.
  Register Your Return

  Visit our online returns portal to enter your order number and email address to select the items you wish to send back.

• 3.
  Package and Label

  Securely pack your items in their original box and print the prepaid shipping label provided through our portal to attach to the outside of the parcel.

• 4.
  Drop Off and Refund

  Take your package to any authorized drop-off location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.